Privacy Policy

Your privacy matters to us. GeniWay is committed to handling your information carefully, responsibly, and transparently.

When you use GeniWay, we may collect limited information needed to provide the experience, improve our services, and support your journey.

This may include:

• your name or basic profile details
• class or grade information
• responses you share during chats, assessments, or forms
• device, browser, and basic usage information
• contact details if you choose to share them

We may use this information to:

• personalise your experience
• generate guidance and reports
• improve product quality and user experience
• respond to support requests
• maintain platform safety and reliability

We do not sell your personal information to third parties.

We may use trusted service providers to support hosting, analytics, communication, and platform operations, but only as needed to run our services responsibly.

You may contact us to:

• request access to your data
• correct basic information
• request deletion, subject to legal or operational requirements

Some GeniWay experiences are designed for students and families. We encourage use with parent or guardian awareness where appropriate.

We take reasonable steps to protect user information, but no digital system can guarantee absolute security.

We may update this policy from time to time. The latest version published on this page will apply.